The City of Richmond’s Office of Opioid and Substance Use Response (OOSUR) has initiated a harm reduction program aimed at preventing overdoses and supporting residents with substance use disorders. The initiative involves the installation of harm reduction vending machines at key locations across the city.
These machines will offer free, 24/7 access to resources such as naloxone (Narcan), fentanyl test strips, and personal hygiene items. The aim is to reduce barriers to care, enhance health equity, and save lives.
“This life-saving program is about meeting people where they are, with compassion and dignity,” stated Mayor Danny Avula. “Harm reduction vending machines are a proven tool to prevent overdose deaths and connect individuals with the support they need. Richmond is proud to be among the cities leading with science, safety, and humanity.”
Key features of these vending machines include free, anonymous access to supplies, round-the-clock availability, QR codes linking to treatment services, and strategic placement in neighborhoods most affected by overdose.
Anna Jones, Opioid Response Strategist at OOSUR, highlighted the importance of reducing stigma and expanding access for residents: “People deserve to be safe and supported, no matter where they are in their journey. These vending machines are not just about supplies; they’re a bridge to care, to hope, and to healing.”
The first machines are now operational at Marshall Plaza (900 E. Marshall Street) and Southside Plaza (4100 Hull Street). Another machine will be installed at East End Library (1200 N. 25th Street) later this month. Additional units are planned for installation later this year based on data and community input.
For more information and updates, visit https://www.rva.gov/human-services/opioid-response.



